Implementation of AIG’s new membership management system has commenced. The system will be accessed via a “Member Portal” button that will appear on the AIG web site home page (www.aig.org.au) during May and will allow you to maintain your own contact details, renew your membership subscription securely on-line, obtain copies of past membership invoices and manage your subscription to AIG email newsletters. The system features a simple and clear user interface and is very easy to use. The new system will help to ensure any questions by members can be answered quickly and efficiently by the AIG secretariat, Councillors or Council committee chairpersons, with the progress in resolving the issue tracked by the system.
All changes, including membership renewals, made to any profile in the system will be tracked to ensure any data integrity issues will be easy to identify and resolve.
The membership portal will also include a number of new features including:
Your username will be your email address currently registered with AIG (based on the profile update sheet distributed with the 2013 membership renewals). Each member will require a unique password. If you currently use a shared email address for AIG correspondence, a new, unique email address will be required. All current members will be sent a username and initial password for accessing the new system during the third week of May. A notice will appear on the AIG web site and by distributed by email when this takes place so that if you don’t receive a username and initial password you can immediately resolve this.
The 2014 membership renewal notices will be raised by the new system and distributed in early June to provide time for payment by June 30 in order to take advantage of tax deductibility in the 2014 financial year.
What you need to do to help with the transition to the new membership system:
Now: If you currently use a shared email address, provide a new, unique address for use by the new system to AIG’s Executive Officer, Lynn Vigar by email to exec@aig.org.au. If you’re uncertain about your email address please contact Lynn.
Third week of May: Watch for your username and initial password notification and notice that they have been distributed by email and on the AIG web site. If you don’t receive this notification, the web site and advisory email will contain instructions for resolving the issue.
When you receive your login information: Access the portal via www.aig.org.au and ensure your profile is accurate and up to date to ensure that you receive your 2014 membership renewal during June.
The new system will help AIG remain a low cost and responsive institute focussed on the interests of members.